Policies & Forms
Turpentyne whitley bay and DuRHAM “refer a friend” OFFER
For a limited time, when a current student refers a friend who enrols for classes in our Whitley Bay studio or Durham satellite classes, they will receive a free class* credit toward their student’s tuition
Terms and conditions
· This offer is only valid at Turpentyne Whitley Bay and in classes held in County Durham.
· The offer entitles current students to receive a tuition credit* equivalent to one (1) weekly term-time lesson for one (1) student for each friend they refer. The credit amount will be based upon the age of the student and they class they are currently enrolled in.
· The new (never previously enrolled) student who has been referred must enrol and have paid for at least one full half-term of classes or one week-long school break workshop for the credit to be awarded.
· The referred student must not be in the immediate family of a currently enrolled student.
· If multiple students are claiming the same referral, we will defer to the new student for their recollection of who referred them.
· Credits awarded have no cash value and may only be used toward tuition fees with Turpentyne.
· There is no limit to the number of students that a current student can refer.
· Turpentyne Ltd reserves the right to remove or amend the promotional offer and these terms and conditions at any time and without notice.
Turpentyne Ltd. Privacy Policy
This document sets out our current privacy policy, in line with the General Data Protection Regulations (GDPR). We keep this policy under review and may occasionally update it.
Who are we
Turpentyne Ltd. Is an art instruction studio, established in 2018. Previously known by Jennifer Diaz, trading as “Turpentyne” established in 2012. We do not sell or trade information about our students or their families, nor any correspondence, for marketing purposes. This privacy policy sets out where and why we do use your data to communicate with you.
What data do we collect?
Student Registration on our website or in studio
As a necessary part of being responsible for your children in our classes, we collect information regarding our students and their immediate families as well as emergency contacts. This information is used primarily to communicate directly with you through private emails, text messages, phone calls, letters by post. On occasion we may also send marketing emails to our studio families containing important information regarding tuition fees, studio schedule, policy updates and upcoming studio events and activities.
We do not, and will not, carry out joint campaigning with any another organisation, and we will not share your data.
Social Media
Occasionally we feature photographs of student artwork on our Facebook page. Student first names are often included in the posts alongside their artworks. Please contact us if you would prefer we not include your child in our posts, and we will be happy to honour your request.
Although photographs may be taken in class or at events that feature your child, we do not post any photographs of our students on our website or on social media without direct permission from their parents.
Access to your personal data
Under GDPR you have the right to access, amend or delete any information we hold about you. If you would like to do so, please log into the Student Accounts portal for the studio location your child attends and remove or alter any of your personal data that you see fit. If you would prefer our assistance in the process send a request to our Director indicating your preferences clearly.
How long do we keep your data
We only keep your data for as long as it reasonable or necessary, or for as long as we are required to hold it to fulfil statutory obligations.
Data breaches
The GDPR requires that the Information Commissioner is notified within 72 hours of a breach being discovered where it poses a risk to any individuals. If the breach is a ‘high risk’, i.e. the data breach might cause discrimination, identity theft, fraud, damage to reputation or financial loss, the data subject must be notified as well. Turpentyne Ltd. will seek to minimise all risks of data breaches, but should one occur we will act swiftly to notify the relevant people keeping all individuals concerned with actions thereof.
